Frequently Asked Questions
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
Orders will be processed within 48 hours of being placed. Please note that orders will be processed during our business hours, Monday-Friday. Since most of our designs are custom orders, lead time on average is 6 weeks. If the item you ordered is out of stock, we will contact you with the expected date of arrival.
DO YOU SHIP INTERNATIONALLY?
We are not offering international shipping at this time.
HOW WILL MY PRODUCTS BE SHIPPED?
Orders will be shipped directly from the warehouse or designers. Designer drop-ship fees are included in cost of items and will be shipped via their preferred method. Otherwise, items will be sent via FedEx Ground. For expedited shipping, please call us directly.
CAN I USE MY OWN FABRIC TO CUSTOMIZE MY ORDER?
If your item is listed online with the option of customization, then we can arrange for your fabric to be used. Custom orders require you to contact us directly.